Carol leads Newpoint’s Organizational and Leadership Alignment Practice. Her specialties include strategy development and execution, major systems implementation, business process improvement and large-scale transformation.
- Professor of the Practice of Governance, Management and Policy , Sol Price School of Public Policy, University of Southern California
- Co-Founder, CEO of ArpegioHealth
- President, Shared Services, Freedom Communications
- Bachelor of Arts, University of Toronto
- Master of Public Administration, University of Southern California
- Ph.D., Claremont Graduate University
Carol Geffner has a recognized track record of building and transforming businesses and senior leadership teams that are seeking growth and revitalized competitive positioning. Carol has more than two decades of executive leadership and consulting experience working with a broad range of corporate clients including Fortune 50 companies, global professional service firms, entrepreneurial ventures and nonprofit entities.
Carol has led businesses and divisions ranging from $3 million to $200 million in size for privately held companies in a variety of industries, including healthcare and media. Her specialties include strategy development and execution, major systems implementation, business process improvement and large-scale transformation.
Prior to Newpoint Healthcare Advisors, Carol was Co-Founder and CEO of ArpegioHealth, a national healthcare management consulting firm focused on strategic growth and alignment for hospitals, senior living corporations and managed care organizations. Carol led Arpegio’s strategy practice, which focused on planning, strategy execution and large-scale transformation of health systems, including integrated delivery systems, insurance companies, public policy institutions and governmental agencies.
In prior executive positions, Carol served as President, Shared Services, for a $1.8 billion integrated newspaper and media company and led operations for purchasing, risk management, marketing and communications, and human resources. She was also the executive in charge of Information Technology. In a prior capacity, Dr. Geffner developed and led the first organizational consulting practice for a $400 million global professional services firm.
Carol has held faculty positions at the Peter F. Drucker and Masatochi Graduate School of Management at Claremont Graduate School and Chapman University. She has served on the Board of United Way of Orange County and the Ralph Leatherby Center for Entrepreneurship at Chapman University.
Carol earned a Ph.D. from Claremont Graduate University, an MPA from the University of Southern California, and an undergraduate degree from the University of Toronto.